Terms and Conditions - Feltham Skip Hire
Welcome to Feltham Skip Hire. Please read these Terms and Conditions carefully before using our services. By hiring a skip from us, you agree to comply with and be bound by the following terms.
1. Booking and Reservation
To reserve a skip, customers must provide accurate information regarding the size required and the desired delivery date. All bookings are subject to availability, and we recommend booking in advance, especially during peak seasons.
1.1. Payment Terms
Full payment is required at the time of booking. We accept various payment methods, including credit cards and bank transfers. Prices are quoted in GBP and are subject to change based on volume and duration of hire.
2. Hire Period
The standard hire period is seven days from the date of delivery. Extensions can be requested but are subject to availability and may incur additional charges. Customers are responsible for removing the skip promptly to avoid any late fees.
2.1. Early Return
If you need to return the skip earlier than planned, please contact us as soon as possible. Early returns may qualify for a partial refund, depending on the terms of your original booking.
3. Usage Guidelines
Our skips are intended for the disposal of general waste. The following materials are strictly prohibited:
- Hazardous waste such as chemicals, asbestos, and medical waste.
- Flammable liquids including petrol and paint thinners.
- Electrical appliances that contain hazardous substances.
- Vehicles or any large machinery.
Improper use of the skip can result in additional fees or legal action.
4. Delivery and Collection
Our team will deliver the skip to the specified location. Customers must ensure that there is adequate space for placement and that all necessary permissions have been obtained, especially for public or communal areas.
4.1. Site Preparation
Customers are responsible for preparing the site where the skip will be placed. This includes ensuring a stable and level surface to prevent damage or accidents.
5. Liability
Feltham Skip Hire is not liable for any damage caused by the skip due to improper placement, overloading, or unauthorized use. Customers must adhere to the weight and material restrictions outlined in these terms.
5.1. Insurance
While we carry basic insurance for our skips, customers are encouraged to secure their own insurance for added protection against potential liabilities.
6. Cancellations and Refunds
Cancellation requests must be made at least 48 hours prior to the scheduled delivery date to receive a full refund. Cancellations made within 48 hours may incur a cancellation fee equivalent to 20% of the total booking cost.
6.1. No-Show Policy
If the customer is not present to receive the skip at the scheduled delivery time, the appointment will be considered a no-show. A no-show fee may apply, and the customer will need to reschedule at their expense.
7. Prohibited Activities
Customers are prohibited from using the skip for illegal activities, including the disposal of stolen goods or items subject to legal restrictions. Any illegal use of our services will be reported to the appropriate authorities.
7.1. Modification of the Skip
Altering or modifying the skip in any way is strictly forbidden. This includes additional locking mechanisms or extensions to its structure.
8. Health and Safety
Customers must adhere to all relevant health and safety regulations when using the skip. This includes wearing appropriate protective gear when loading the skip and ensuring that heavy items are secured to prevent injury.
8.1. Weight Limits
Each skip has a maximum weight capacity, which must not be exceeded. Overloading the skip can lead to structural damage and safety hazards.
9. Access and Permissions
It is the customer's responsibility to obtain any necessary permissions for placing the skip on their property, including from landlords, homeowners' associations, or local authorities.
9.1. Trespassing
If the skip is placed without proper permissions, Feltham Skip Hire reserves the right to remove the skip and charge the customer for any associated costs.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.
10.1. Amendments
Feltham Skip Hire reserves the right to amend these Terms and Conditions at any time without prior notice. It is the customer's responsibility to review these terms periodically for any changes.
11. Data Protection
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws. Personal information collected during the booking process will be used solely for the purpose of providing our services.
11.1. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
12. Force Majeure
Feltham Skip Hire shall not be held liable for any failure to perform its obligations if such failure is caused by events beyond our reasonable control, including natural disasters, strikes, or governmental actions.
12.1. Notification
In the event of a force majeure situation, we will notify customers as soon as possible and work to reschedule or provide alternative arrangements.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.1. Waiver
No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the customer and Feltham Skip Hire regarding the use of our services and supersede all prior agreements and understandings.
14.1. Interpretation
Headings used in these Terms and Conditions are for convenience only and shall not affect their interpretation.